For the past couple of weeks I have been shopping for a used car and had the pleasure of purchasing a car from Al Serra Volkswagen - North dealership. I worked with Ken Bittencourt who provided exceptional customer service and made the process enjoyable. I was trying to stay within a budget and considered several different makes of car at several different dealerships. By far, Al Serra Volkswagen was the most professional dealership with the most friendly staff of the places I visited. Some of the qualities that put Al Serra above the rest were: Knowledgeable and friendly staff. No high pressure sales and respect for my budget limits. Timely and appropriate level of communication. Ken contacted me with used cars available that fit my budger but did not call constantly bugging me to purchase. Professional negotiation of sale price without the numbers game and the back and forth checking with the "wizzard behind the curtain" for approval. Quality used car that was checked and in excellent working condition. Ken Bittencourt reviewed and explained any comments on the used car checklist with me prior to purchase. I would highly recommend Al Serra Volkswagen to my friends and family.
Volkswagen Dealer Near Colorado Springs
Residents Colorado Springs, CO have been coming to Al Serra VW for years to take advantage of the outstanding inventory and unique way the dealership and its staff does business. All too many of our competitors still use outdated high-pressure tactics to get people in as many vehicles as possible. That couldn’t be farther from the way Al Serra VW does business. Our highly-trained sales staff believes in getting to know each customer as a person before getting into the automotive end of things. Only after we have built a rapport and had a chance to understand our customers are can we understand what they need and offer our support and guidance.
In addition to having one of the best-trained, friendly and professional sales staffs in the business, the Al Serra VW Service Department is second-to-none. Each one of our technicians are more than ready to provide their expert knowledge and constantly upgraded skills in the service and maintenance of your vehicle, but we also promise to get all of our work done, quickly and accurately.Find my Match About Us
Loaner vehicles available.
Available for most situtations. Based on eligibility and avaialability. See Al Serra VW for details.
Check engine light scan
Valid every day.
We will honor any competitor's coupons for repairs. Restrictions Apply.
Must present coupon at time of write up. Excludes competitor's oil change coupons. Some restrictions apply. See store for details.
Up to 5 quarts of synthetic oil. Valid on most vehicles.
Diesel V8 and V10 Touareg $89.95
Up to 5 quarts of synthetic oil plus filter on most vehicles plus shop fee and tax.
Vehicle broke down?
We will cover your towning bill up to $60 if the repair is performed at Al Serra. Contact store for details.
1 coupon per visit. Not valid with other offers. Must present coupon at time of write-up.